After we receive the request and verify your identity, you will receive confirmation. Support and information on your Equifax products. Read more about acceptable documents here. Information about your credit reports or credit scores, and how to obtain a free annual credit report. If you are requesting to temporarily lift or permanently remove a security freeze via mail, you'll need to provide documents to validate your identity and address.Follow the instructions to place or manage your freeze. Please download this form for instructions and mailing address. You can place, temporarily lift, or permanently remove a freeze on your Equifax credit report. A minor can also request its removal themselves once they are 16 years old or older. When a Protected Consumer Freeze is placed, it will remain on a credit file until you request its removal. You'll also have the option to receive a one-time PIN by text message or answer questions based on information in your Equifax credit report for identity verification. A Protected Consumer Freeze is a freeze that a parent, guardian or person with a valid power of attorney can place for a minor or incapacitated adult. You'll be required to give certain information to verify your identity. You can check the status of your security freeze through your myEquifax account as well. Online, by creating a myEquifax account.You can place a fraud alert online after creating a myEquifax account, by calling (800) 525-6285, or by mail. That bureau will send your request to the other two, so you do not have to contact all three. Youll be required to give certain information to verify your identity. You can also lift your freeze over the phone if you’d like. Your freeze is now removed Equifax phone number for credit freeze. You can do this in one of the following ways: Fraud alerts are free, and you can contact any of the three nationwide credit bureaus (Equifax, Experian and TransUnion) to request a fraud alert. Click Manage a freeze, then temporarily lift a security freeze or permanently remove a security freeze, depending on what you’re trying to do. When you request a freeze by phone, a one-time PIN will be sent by text message to you. If you want to convert your security freeze to a lock, you'll need to permanently remove the freeze. If you don’t want to create an online account with Equifax, the next best option is to request a freeze by phone. I'll go ahead and do a temporary lift again, but this time I will be sure to check back a day or two after it's scheduled to expire to make sure the report is really frozen again.You can have a security freeze on your Equifax credit report or a lock, but not both. If you schedule a new temporary lift, it will replace the temporary lift you have already scheduled." So, I don't think it's just weird wording on the status page - I think the "temporary lift" that was set to expire in November is actually still in place. it's February 2021, so that "temporary freeze" should be well over! When I go through the steps to temporarily unfreeze it now, it says, "You have already scheduled a temporary lift of the security freeze on your Equifax credit report. But on the Equifax site, the current status says, "You have temporarily lifted your Equifax credit report freeze until November 7, 2020". I needed to unfreeze for a few days again now, so I logged back into all three to temporarily lift the freeze again.Įxperian and TransUnion were fine. If you didnt set up an online account with Equifax when you placed your freeze, you can still do a temporary lift. You can also remove your fraud alert by sending a request in writing to: Equifax Information Services LLC. Just a PSA - I had unfrozen my credit report at all three big bureaus (Experian, Equifax, TransUnion) for a few days back in November. To remove your fraud alert or active duty alert prior to expiration, please call (888) 836-6351, from 8 a.m.
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